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AI adoption for Pittsburgh-area small and mid-sized businesses.

We set up AI inside your business and train your team to actually use it.

AI that earns its seat.

You've seen the demos. You've tried the licenses. They didn't stick because nobody built them into how your team actually works. We do that part, and we stay until it does.

  • Built, not bought. We don't sell you software. We build the setup into your workflow and walk you through it.
  • Trained on your workflow. The tools learn your business — your voice, your data, your terms — not the other way around.
  • Handed off clean. When we leave, your team runs it. No lock-in, no dependency, no "call us to change a prompt."
Proof

Built into the work, where it shows.

Real results from real teams.

  • Quote turnaround from 2 days to 20 minutes AI-drafted estimates for a regional trucking & logistics team
  • 9 hours/week back per estimator AI intake + proposal workflow, manufacturing client
  • First workflow live in 5 weeks AI-assisted scheduling rollout, healthcare practice
We'd tried the AI tools ourselves and nothing stuck. Groundwork built it into how dispatch actually works and trained the team on real loads. Now it's just how we quote.
Operations Lead Charter Trucks
They didn't sell us software — they figured out where AI actually earned its keep, set it up on our data, and stayed until our staff trusted it. That's the part everyone else skips.
Executive Director Forum for Theological Exploration
Who it's for

The gap isn't access. It's adoption.

  • 01

    Don't know what's actually worth doing.

    You've seen a hundred demos. None of them map to your actual workflow. The vendors all sound the same and none of them have spent a day in your business.

  • 02

    Tried it, didn't stick.

    Your team poked at ChatGPT for a week and went back to how they worked before. The tools weren't the problem — there was no plan, no training, no one to call when something broke.

  • 03

    No internal technical owner.

    Your IT person runs the network. You don't have a data team. You need a partner who'll do the work and stay long enough that it actually takes.

How it works

Four steps. No mystery.

On the drafting board
  1. 01

    Conversation

    Free, 45 minutes, no deck. We listen, ask real questions, and tell you honestly whether we're the right fit. If we're not, we'll point you at someone who is.

    Free · 45 min
  2. 02

    Audit

    Two to three weeks. We map your workflows, tools, and team. We flag the places AI actually earns its seat — and the places it doesn't. You walk away with a plan whether or not you hire us further.

    Clarity tier
  3. 03

    Build

    Six to ten weeks. We pick the tools, set them up inside your stack, and train the humans who'll actually use them. Real work, on real data, with the team in the room.

    Momentum tier
  4. 04

    Stick

    We stay past launch. Tune the rough edges, fix the things you didn't know to ask about, and adjust as the business evolves. Adoption is a habit — habits need reinforcement.

    Growth · Steady
Adoption is a habit. Habits need reinforcement.

— How we actually work

Built for operators Pittsburgh-rooted, US-available No vendor commissions Same team, post-launch Plain-language deliverables Built for operators Pittsburgh-rooted, US-available No vendor commissions Same team, post-launch Plain-language deliverables Built for operators Pittsburgh-rooted, US-available No vendor commissions Same team, post-launch Plain-language deliverables
Services & pricing

Pick the engagement that fits.

Flat fees where possible. No surprise invoices. No vendor markups — what we recommend, you buy direct.

Clarity

Readiness assessment and opportunity map. No commitment to more.

$2,000 – $4,000 flat
2–3 weeks

Most clients find 6–10 hours/week of work AI can take off their plate in the first audit.

  • Workflow + tools + team audit
  • Opportunity map with effort/impact ranking
  • Vendor-neutral tool recommendations
  • Plain-language readout deck
  • One follow-up call to walk it through
Start with Clarity
Most popular

Momentum

Clarity, plus actual rollout of priority workflows and team training.

$6,500 – $12,500 flat
6–10 weeks

Teams usually recoup the fee in 3–4 months once the first workflows are live and the team is trained.

  • Everything in Clarity
  • Tool selection + setup inside your stack
  • Custom prompts / templates / workflows
  • Hands-on training for the team
  • Documentation in your team's language
  • 30 days of post-launch support
Start with Momentum

Growth

Momentum, plus multi-team rollout, custom integrations, and change management.

$16,000 – $40,000 flat
3–6 months

Rolls out across 3–5 teams, compounding 30+ hours/week saved into a company-wide habit.

  • Everything in Momentum
  • Multi-team or multi-workflow rollout
  • Custom integrations with your stack
  • Change management + internal champion training
  • Quarterly review through year one
Talk about Growth

Steady

Post-launch tuning, adoption support, quarterly workflow reviews.

$1,250 – $3,250 / month
ongoing

Protects the 8–10 hours/week you already won, so adoption keeps paying off instead of sliding back.

  • Monthly workflow tune-ups
  • Direct line for "is this the right tool for X?" questions
  • Quarterly review + roadmap
  • Cancel anytime
Add Steady
Free consultation

A free call that's actually useful.

Bring whatever's on your mind — a vendor you're weighing, a workflow you can't crack, a vague feeling that you should be doing something with AI but don't know where to start. We'll work through it with you, on the spot.

  • A second opinion on the tools you're already evaluating.
  • An honest read on whether your team's ready — or what'd get you there.
  • Two or three concrete next steps you can run with.
  • No pitch deck. No commitment. Yes, really free.

45 minutes · video or phone · usually within a week.

Questions

The ones we actually get asked.

  • Do we need a technical background?

    No. If you can describe how your team works, we can take it from there. We translate, we don't require translation.
  • How is this different from just buying ChatGPT licenses?

    Licenses give your team access. Adoption gives them results. We do the second part — picking the right tools for your work, building them into your actual workflow, and training the people who'll use them.
  • What industries do you work with?

    Through tripleNERDscore we've worked with professional services, nonprofits, manufacturers, trucking, credit unions, healthcare practices, and construction outfits. The common thread is small-to-mid teams without a dedicated data function.
  • What if Clarity is all we need?

    Totally fine. You walk away with an opportunity map, vendor-neutral recommendations, and a plan you can execute yourselves. No pressure to continue.
  • Will you recommend expensive software?

    Almost never. Most of what we recommend runs $20–100 per seat per month. We don't take vendor commissions, so we have no reason to upsell you into something you don't need.
  • How long does an engagement run?

    Clarity is 2–3 weeks. Momentum is 6–10 weeks. Growth is 3–6 months. Steady is month-to-month and you cancel anytime.
  • Are you only Pittsburgh?

    No. We're based in Pittsburgh and we work with SMBs across the US. Local clients get on-site visits when it helps; remote clients get the same team and the same process, video-first.
  • What's Groundwork's relationship to tripleNERDscore?

    Same team, focused wrapper for AI adoption work. When a project needs web, marketing, or IT beyond the AI scope, the parent agency picks it up — same people, no handoff.
Start a conversation

Tell us what you're trying to solve.

A 45-minute call. Free. No deck, no pitch. We listen, ask real questions, and tell you honestly whether we're the right fit.

Based in Pittsburgh. Local clients get on-site visits when it helps; everyone else gets the same team, remote-first.

I read every one of these myself, and I'll tell you straight if we're not the right fit. Doug Black Jr. Founder, Groundwork